1-800-280-1232

SCS | Your Medical Debt Collection Agency

Our goal is to bridge the communication gap between our healthcare partner and their patient while maintaining the high reputation of brand and image of the group.

The SCS team is focused on the future and how we can take innovation, service, and professionalism to levels unparallel to our industry. The approach is simple; to increase net monies collected, deliver superior customer service, and collaborate with our clients to create business strategies that work.

SCHEDULE STRATEGY SESSIONorSEE HOW WE'RE DIFFERENT
“We started our relationship with SCS in 2014. From the beginning, SCS has delivered exceptional recovery results and customer service. They are always helpful in answering any questions. Their portal is user-friendly and makes using their services fast and efficient for all involved. “

Deb G. – Multi-Specialty Group

The industry leader in business resource allocation and accounts receivable management since 1981.

At SCS, we hold ourselves to the highest compliance standards in the industry and adhere to strict codes of ethics. We have an established Quality Assurance Team that makes sure professionalism and quality are maintained.

Trustworthiness Starts with Compliance

SCS is proud to have earned the prestigious HIPAA seal of compliance & has been featured in the HIPAA journal magazine.

HIPAA Compliance Verification

We are committed to upholding ethical standards and strongly endorse compliance with all federal and state laws.

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Meet Our Leadership Team

Steve Patterson

Chairman

The late Steve Patterson founded SCS in February of 1981 with a goal in mind - to be the best. He had worked in the credit and collections industry since 1976. Prior to starting SCS, Steve was the Regional Collections Supervisor, SE Division for Avco Financial.

Brent Patterson

Chief Executive Officer

Brent permanently joined the company in May 2009. As a second-generation agency employee, he has throughout his time at SCS, worked in every department. He currently serves as the CEO. He oversees all aspects of operations including setting direction for all departments and strategic corporate planning. Brent also works with key accounts to create long-lasting business relationships.

Brenna Patterson

Director of Operations

Brenna has been leading the administration and client relations department since 2013. She provides strategic vision for the organization by working with management to establish long range goals, strategies, and policies. She supplies active direction for all operational execution.

WAYS WE CAN HELP YOUR MEDICAL PRACTICE
From independent physicians and small practices, to large healthcare groups, SCS provides bad debt and self pay management solutions that return millions of dollars to medical groups annually.

SCS-EBO/EO

As an extension of your organization, SCS provides inbound and outbound receivables management services which delivers exceptional liquidation results with high levels of client and patient satisfaction.

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SCS - THIRD PARTY

We leverage decades of industry experience, innovative technology and sophisticated analytics to design customized strategies for each line of business, at every stage in the credit and collections process.

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SCS - INSURANCE RECOVERY

SCS Insurance Recovery is a specialized team of personnel within SCS that is solely dedicated to enhancing client cash flow through utilizing their experience in comprehensive insurance follow up and refilling.

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SCS - CONSULTING

SCS Consulting is a program is designed to allow clients and their staff members to have an expert in the collection community come to their place of business, on a face-to-face basis, and educate attendees on “everything collections”.

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OUR CORE VALUES

Care and Commitment

We care about your business and are committed to achieving every goal.

Integrity and Loyalty

We are truthful with our actions and methods and build loyalty through superior service.

Honesty and Truth

We establish business relationships based on honesty, creating a foundation of trust.

Our Mission

Our commitment at Statewide Collection Service, Inc. (SCS) is to provide our clients with the highest quality service in a professional and dignified manner without alienating the customer.

Our Vision

To be the most recognized and respected A/R Management Firm that understands and satisfies the needs of every client.

Need medical collection help now? We’re here to help!

Schedule a complimentary 10-Minute Strategy Session to discuss your accounts receivable and see how SCS can help.

SCHEDULE A STRATEGY SESSION NOW
Testimonials

We Are Trusted Nationwide

Here’s what clients and patients say about their experience with SCS

I have been in the medical field for over 18 years now and have been doing medical collections for 12 of those years. We have been through numerous collection agencies trying to find the right fit and we found that with Statewide! Statewide has proven time and again that they will get the maximum rate of return on our turnovers, all the while treating our patients like our patients deserve to be treated by a collection agency. We appreciate all they have done for our business and look forward to many more years of continued service with them.

Stephanie M. Mutlispecialty Group

We have been partnered with Statewide Collections for almost 2 years now. We are extremely satisfied with the service provided which includes, but is not limited to a secure, user friendly staff portal, knowledgeable and helpful staff, system integration for sending account files and receiving payment files, and excellent customer service to our valued patients.

Mindy A. Radiology Group

Patient Focused & Client Drive. Our group started a business relationship with Statewide in 2011. We have worked with many agencies over the years and decide to give them a try. What we’ve noticed is a consistent increase in recovery percentage year-after-year. Their customer service department is always quick to respond and staffers are very helpful. Patient complaints are next to none. Anytime a call is needed to review, we are able to place a request and listen to call within minutes. File transfer is made simple and secure. All accounts sent are uploaded and ready to preview in a couple of hours. I highly recommend taking a look into Statewide Collection Service as an agency and their service offerings. We are pleased we made the switch and our business relationship is going strong.

JoAnne O. Anesthesiology Group

Before signing with Statewide Collection Service, we were receiving information from patients that they had never been contacted by our collection agency. They were not finding out about their balance due until they called us for an appointment. We were not feeling confident that the company was focusing on our needs and our accounts. Statewide Collection Service made the transition as seamless as possible. Their online portal is as user-friendly as it gets. After only a few short sessions of poking around, I was able to find and use everything I needed. The process of loading our balances and reporting our payments is effortless. Email responses seem almost instantaneous! My questions are all addressed with exemplary customer service. Statewide Collection Service has also been great with communication. They consistently check in with our offices to ensure that we are satisfied with their service. We are coming up on our one year “anniversary” and are extremely pleased we made the switch.

Tiffany C. Orthopaedic Group

We started our relationship with SCS in 2014. From the beginning, SCS has delivered exceptional recovery results and customer service. They are always helpful in answering any questions. Their portal is user-friendly and makes using their services fast and efficient for all involved.

Deb G. Multispecialty Group

Thank you for calling me and being so helpful. I had no idea this bill hadn’t been paid.

Jammie D. Written March 2016

You guys are AWESOME! Never had an experience with a collection agency before but definitely not what I expected it to be like.

Ashley T. Written September 2016

Thanks for working with me on a payment schedule. You’ve truly helped me out during a difficult time in my life. Thank you so much.

Tonya R. Written June 2016

Enclosed is my final payment. I want to express my gratitude for your assistance helping me resolve my mothers’ cardiology bill. It has been a pleasure corresponding with you each month. Thank you.

Joanne M. Written October 2016
    SCS is committed to upholding highly compliant and ethical standards. Our business practice strongly endorses compliance with all State and Federal Laws.
    The Association of Credit and Collection Professionals
    NCARBM
    NCCA
    Medical Group Management Association
    National Apartment Association
    Radiology Business Management Association
    BBB Accredited Business
    PCI Security Standards Council
    Fair Credit Reporting Act

    HIPAA Compliance Verification

    We pride ourselves in our A+ Rating with the Better Business Bureau as an Accredited Business.
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